Last updated: July 1, 2026
1. Introduction
This Privacy Policy explains how NexaPay ("we", "us", "our") collects, uses, discloses, and protects your personal information when you visit our website and use our services.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By using our website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information you provide
We collect information you voluntarily provide when you:
- Create an account or sign up for our services
- Fill out a contact form or request a demo
- Subscribe to our newsletter or marketing communications
- Apply for a job or partnership opportunity
- Communicate with our support team
This information may include your name, email address, phone number, company name, job title, and payment information.
Information collected automatically
When you visit our website, we automatically collect certain information including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring URL and exit pages
- Device type and operating system
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To communicate with you about your account and our services
- To send marketing communications (with your consent where required)
- To detect, prevent, and address fraud and security issues
- To comply with legal obligations and regulatory requirements
4. Data Sharing and Disclosure
We may share your personal information with:
- Service providers and business partners who help us deliver our services
- Financial institutions and payment processors for transaction processing
- Regulatory authorities and law enforcement when required by law
- Professional advisors including lawyers, auditors, and insurers
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to access and obtain a copy of your data
- Right to rectify inaccurate or incomplete data
- Right to delete your data (right to be forgotten)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
To exercise any of these rights, please contact us at the email address below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@example.com
Address: 195 Broadway, Suite 2400, New York, NY 10007